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Shipping and Returns
Return Order Form
 

Today's Date: _____________ Order Number: ______________ Customer ID: _______________

All of our rings carry a 30 day return If you are not completely satisfied with your purchase return it to us and we will be glad to refund your money, sorry shipping is non-refundable.  Please read ALL of the details of our return policy CLICK HERE PRIOR to ordering and/or returning an item.

 

RETURNED ITEMS

Please fill in the following information for returned items.

Please Check Box

Product Code

Size

Qty

Reason For Return

Refund

Exchange

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

EXCHANGE FOR

If you are requesting an exchange please be sure to fill out the following items completely.  Thank you! 

Product Code

Size

Color (if Gold item)

Qty

Item Description

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Is there a difference in price for your exchange? Yes or No (please circle one)  If there is a difference in price we will contact you with details on refunds or total costs.  Please do not include any fees if you have a difference in price for your ring style. 

Per our return policy there is an Exchange Fee of $5 for exchanges valued under $200 or $8.50 for exchanges valued over $200. Orders shipped outside of the US must pay actual shipping charges and the original credit card used for purchase will be used.  How would you like to pay this fee?

  • Check Included

  • Cash Included

  • Please charge original credit card used for purchase (Not applicable for GOOGLE CHECKOUT ORDERS.  If you paid with Google please send check, Money order, or cash only please)

Feedback: _____________________________________________________________________________________________________________________________________________

Please provide us feedback on your experience on our website.  We strive to do the best we can and appreciate any feedback you offer.  Thank you!

 

Include this along with a copy of your packing clip or email confirmation.  Failure to include may result in delays and or refusal of return.  All items must be returned in their original packing material (Ring/Jewelry Box).  Please return to:

Uctuk LLC - 1001A E Harmony Rd #517 - Fort Collins, CO  80525

Upon return receipt we will email you with an update on the process of your exchange.  We respectfully request for your patience as it can take up to 1 week to process your exchange request.   This is especially true November through February when we are extremely busy.  If you need your exchange by a certain date please be sure to indicate that above.  We recommend all items be returned insured as we cannot be held responsible for lost items.  Thank you!